Privacy Policy

Interpretation

Under the following conditions, the meanings of words with capitalized first letters are defined. The following definitions have the same meaning whether they are written in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either "the Company", "we", "us" or "our" in this Agreement) refers to Autogrowth, Inc., Delaware, USA.
• Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.
• Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
• Country refers to: Delaware, USA.
• Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual. For the purposes of GDPR, Personal Data means any information relating to you such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with you.
• Service refers to the website www.autogrowth.com, app.autogrowth.com, and other autogrowth.com subdomains.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Autogrowth, accessible from www.autogrowth.com, app.autogrowth.com, and other autogrowth.com subdomains.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR, you can be referred to as the Data Subject or as the User as you are the individual using the Service.

Business Information

• Company Name, Address, and Registration Details: We collect official company names, corporate addresses, and registration or incorporation data. This information helps us verify your business identity and maintain accurate records for administrative and contractual purposes.
• Business Contact Information: We may store email addresses, phone numbers, or other professional contact details to communicate with you about your account, billing, service updates, or any inquiries you submit.
• Billing and Payment Information: To process transactions and fulfill our contractual obligations, we collect information such as your preferred payment method, billing address, and related financial details.
• Company Logo and Branding Materials: We store logos, branding assets, and other design materials that you provide to us, especially if these are integrated into reports, dashboards, or marketing content.
• Business Performance Metrics and Analytics: Our AI models and automated solutions often require data related to your company's performance metrics. This may include sales figures, conversion rates, productivity statistics, or other analytics you choose to share.

User Information

• Name and Professional Contact Details: We collect names, email addresses, and other professional identifiers for individual users within your organization. This is essential for user authentication, support services, and account management.
• Login Credentials and Authentication Data: To protect your account, we gather usernames, passwords, and related security data (e.g., multi-factor authentication details) to ensure authorized access only.
• User Preferences and Settings: We record user-defined settings, preferences, and any customizations you make to tailor our Services to your organization's workflow.
• Usage Patterns and Interaction Data: We track how users interact with our platform, including clicks, page visits, and time spent on specific features. This helps us improve our user interface, troubleshoot issues, and develop new functionalities.
• Google API Data: When you connect your Google accounts to our Services, we may collect Google APIs data to provide our automated email intelligence and communication services.

Technical Data

• IP Addresses and Device Information: Collecting IP addresses, device types (e.g., desktop, mobile), operating system versions, and hardware specifications allows us to optimize our Services for diverse technical environments.
• Browser Type and Settings: We use information about your browser and its configurations to ensure compatibility and provide the best possible user experience.
• System Logs and Performance Data: Our system automatically generates logs capturing errors, crashes, and performance metrics. We analyze this data to enhance platform stability and reliability.
• API Usage and Integration Data: If you integrate our Services with your internal systems or third-party platforms, we collect data on API usage, timestamps, and transaction volumes to maintain service continuity and monitor performance.

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

Provide and Maintain Our Services

• AI-Driven Solutions: We leverage the data you supply to train and deploy AI models, ensuring that we offer value-added automation and insights specific to your company's operations.
• Transaction Processing and Billing: We rely on your billing and payment details to handle subscription fees, process invoices, and resolve any payment-related disputes.
• Technical Support and Customer Service: Your contact information, system logs, and relevant data points help us respond to queries, troubleshoot issues, and offer efficient customer support.
• Service-Related Communications: We may use your business or user contact details to send administrative notices, policy updates, and other essential service announcements.

Improve Our Services

• Usage Analysis: By examining usage patterns and system performance, we identify areas needing enhancements or new features.
• Feature Development: Insights from user preferences and interaction data help us innovate, refine, and expand our product offerings to better align with customer requirements.
• AI Model Training: We continuously refine our AI models by analyzing aggregated performance data, thereby improving accuracy, relevance, and automation capabilities.
• Research and Development: We conduct internal assessments and research projects to identify emerging trends, assess new technologies, and anticipate market shifts.

Marketing and Communication

• Case Studies and Success Stories: We may highlight the results achieved using our Services, such as increased sales, streamlined workflows, or enhanced customer engagement to create compelling case studies.
• Product Updates and Newsletters: We send communications covering platform improvements, release notes, and industry insights that may benefit your organization.
• Promotional Outreach: With your consent, we use your business details to inform you about new products, expansions to our existing offerings, or upcoming events you may find valuable.
• Webinars and Events: We host virtual and in-person events to share expert knowledge, demonstrate new capabilities, and foster community networking opportunities.